Project 04

Logistics2024

Logistics Visibility Network

Where is the shipment? Answered by the system, not by a phone call.

Regional freight operator (anonymised)

01The problem

Shipment status lived in drivers' heads and WhatsApp messages. Customer service answered 'where is it?' by calling the depot.

02The system

Telemetry and checkpoint capture feeding a single shipment timeline, exposed to customers through a tracking portal and to operations through an exception dashboard.

03The build

An event pipeline ingesting device and manual checkpoints, a projection service building shipment timelines, and alerting keyed to route deviation and dwell time.

Scope

  • Event & telemetry pipeline
  • Shipment timeline service
  • Customer tracking portal
  • Exception dashboard
  • Driver mobile capture

Technology

Node.jsPostgreSQLKafkaReactAWSMapbox

Status-check calls (pending verification)

On-time visibility (pending verification)

Live

Shipment state, end to end

Similar problem?

We'd like to hear about it.